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Handling Safety Disputes

About the Training

When a camera event is wrong, a timely dispute protects the driver’s score — but the window is short. This training covers handling disputes with VEDR vendors, especially since AI detection went live, and why submitting within 24 to 48 hours matters.

What You'll Learn

  • File disputes with VEDR vendors within the 24-48 hour window
  • Describe how AI event detection has changed the dispute process
  • Gather the evidence needed to support a dispute
  • Recognize which events are worth disputing

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