Handling Missing Logs

About the Training

Missing log notifications often appear when the linehaul office is closed and the system cannot match a returning driver. This training explains why these gaps happen — particularly around holidays and Sundays — and how drivers resolve them to keep records complete.

What You'll Learn

  • Explain why missing log emails occur when the office is closed
  • Identify the role of the TMS system in matching returning drivers
  • Describe the steps to resolve a missing log notification
  • Recognize how holiday and Sunday returns create missing log gaps

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